Please Consider...
Customized Treatments
Our services are designed with you in mind. We customize your treatment based on your needs and time. The result is a holistic spa experience which incorporates wellness and balance to generate mind and body recovery.
Reservations
Advanced scheduling is recommended and a credit card is required to guarantee reservations. We highly recommend you reschedule prior to leaving to ensure you have an appointment time you desire.
Children
Spa services are provided to those between 12-16 years of age; however, a parent or legal guardian must be present and in the room for all services. Inquire about recommended services for younger guests. Because our spa is a place to relax and reconnect, children under the age of 12 are not allowed in the spa.
Cancellations
We require a 24-hour notice to cancel your appointment. The full value of the service will be charged for cancellations made less than 24 hours before the scheduled appointment time. Groups of three or more require 48-hour notice to cancel appointments or the full value of the services for each individual in the group will be charged.
Punctuality
Arrival and Check-In - Plan to arrive at least 15 minutes prior to your service to allow you ample time to check in. We invite you to come early or stay after your appointment to enjoy our relaxation room, sauna, and hot tub. Arriving late will limit the time for your treatment. Please note that you will be billed for the full treatment time regardless of your arrival time.
Arriving late will limit the time of your treatment, thus lessening its effects and your enjoyment. Your treatment will end on time so other guests are not delayed. Full value of the treatment will be charged.
Alcohol
To maintain a quiet environment and out of consideration for all guests, please refrain from excessive alcohol consumption while on spa premises. Smoking and bringing your own alcohol is prohibited; however, an individual beverage may be purchased through our staff. We reserve the right to refuse service to anyone who appears to be under the influence of alcohol.
Gratuities
Optional gratuities are at the guest's discretion and are truly appreciated. If inclined, an 18-20%
gratuity is common.
Electronic Devices
To maintain a quiet environment, please turn off or silence electronic devices.
Policies
Lockers, robes, towels, and sandals are provided for your convenience. Bathing suits are required when using the saunas and hot tubs. Outside food and beverages are prohibited.